How It Works

Follow theflight path

A single, transparent process from the moment you submit to the moment your passport lands back in your hands.

A dedicated case manager reviewing a client's application
Your dedicated case manager

A named human owns your file — reviewing every page, chasing every appointment, and keeping you posted at each stage. No call centres, no ticket queues.

01

Submit

Share your details and documents through a single secure intake. We tell you exactly what's needed — nothing more.

02

Verify

Your dedicated case manager reviews every page for embassy-specific requirements before anything is filed.

03

Apply

We file with the embassy on your behalf, book biometrics where required, and handle the correspondence.

04

Track

Watch each stage move in real time on your Live Journey dashboard — the same tracker you see everywhere on this site.

05

Receive

Your approved passport is couriered back to you, tracked door to door until it's in your hands.

The same Live Journey you'll watch, stage by stage
  1. Submitted
  2. Under Review
  3. Approved
    In progress · now
  4. On Its Way
  5. Delivered