Terms

Terms of Service

Clear terms, written in plain language, covering how we work together and what each of us is responsible for.

Last updated: 16 August 2026

Our service

Global Prestige Visa Consultants provides visa advisory, document preparation, submission support and application tracking. We are an independent consultancy and are not a government body, embassy or consulate, and we are not affiliated with any of them.

Decisions are made by authorities

Visa decisions rest solely with the relevant embassy, consulate or immigration authority. We prepare your case to the highest standard, but no consultancy can guarantee an approval, a specific processing time, or an appointment date. Processing times shown on this site are indicative estimates only.

Your responsibilities

  • Provide accurate, complete and genuine information and documents.
  • Respond promptly to requests for further evidence.
  • Attend appointments and biometrics scheduled for you.
  • Not book non-refundable travel before a visa is issued.

Applications delayed or refused because of inaccurate or withheld information remain your responsibility.

Fees and refunds

Our consultancy fee is quoted before work begins and is separate from government, embassy and visa-centre charges, which are non-refundable once paid to the authority. If we have not yet started work on your file, our fee is fully refundable. Once preparation has begun, refunds are assessed on the work completed. A refusal by an authority is not, by itself, grounds for a refund of our consultancy fee.

Use of this website

You may use this site for personal, lawful purposes. You may not attempt to access application records that are not yours, scrape or reverse-engineer the site, or misuse the tracking or chat features. Reference numbers are private — treat them like a password.

Intellectual property

All branding, copy, imagery and design on this site belong to Global Prestige Visa Consultants and may not be reproduced without written permission.

Liability

To the extent permitted by law, our total liability for any claim relating to our services is limited to the consultancy fee you paid for the affected application. We are not liable for indirect losses such as lost travel bookings, missed earnings or accommodation costs.

Governing law

These terms are governed by the laws of the United Arab Emirates, and disputes fall under the jurisdiction of the courts of Dubai.

Contact

Questions about these terms? Email info@gpvc.world or call +971 55 137 1853. See also our Privacy Policy.